The Library is a Good Place: Small Successes Keep Us Going

"The library is a good place," one of my students said this morning as she sat at the circulation desk and took in her surroundings. I tried to see the space as she saw it in that moment: a group of girls furiously finishing geometry homework tucked away in the fiction section...friends sitting in cushy blue chairs sharing a pair of headphones...a freshman boy flashing an appreciative smile as he takes a Hershey Kiss from the candy dish next to the sign-in sheet. "I cannot believe I didn't know about this place before last year, Ms. Kauffman. It's a good place," she concluded.

She put into words exactly how I want students to view this space: as a positive haven in their busy lives. In the same breath, she also expressed the biggest problem: many students are unaware that the library exists. All students attend a Freshman library orientation, but somewhere in-between their regimented Freshman year and their less-structured years after that, they seem to forget (or worse yet, not realize) what the library can offer them.

This year, we seem to be starting to hit our stride. I would still like to work on promoting the library to those that aren't aware of what it can offer, but we have at least experienced an increase in readership, which is encouraging. I always feel most fulfilled in my career when I get to support our students, especially those unlikely readers. I had a tall, slender senior walk in the other day with a sideways black cap (totally against dress code), saggy jeans, and a plaid flannel shirt. I recognized him as one of the students taking a remedial writing course because he spent a lot of time during class typing (or not typing) his paper in the library. He asked for some read-alike suggestions. I hadn't read the book he mentioned and, based on the cover, had the misconception that it was about overcoming addiction. After doing some research, I discovered that it was really more about coping with mental illness and depression. So, I suggested Ned Vizinni's It's Kind of a Funny Story and Stephen Chbosky's The Perks of Being a Wallflower - both favorites for addressing difficult topics with a touch of humor. He came back the next day specifically to tell me how much he loves Vizinni's story. After having a stressful day when nothing seemed to be going right, his comment made my whole week. This just goes to show that a kind gesture can be the fuel to keep someone doing what they are doing right.

This student taught me a lesson, and I will continue to more often let others know when they have made a difference in my day, my week, my life. Perhaps this is one small way that I can continue to make the library a "good place" for all who use it.

Student Volunteers

Student volunteers are essential to the daily operations of our high school library. As I finish my third year as a full-time librarian, I have a much better grasp on "hiring," training, and working with volunteers. My goals are to have happy volunteers who love the library, while maintaining a productive library and positive learning environment.

Hiring

My hiring practices have changes over the past few years. I instituted an application/mini-interview process along with some advertising. I find that only students who are very interested in the position take the time to apply, and during the interview I have the chance to convey my high expectations for student volunteers. I provide an overview of possible tasks, which gives students the chance to determine if they are willing to put forth the necessary effort. In terms of advertising, I give applications to club advisers whose students may need volunteer hours. I also advertise on the morning announcements during the first week of a new semester.

Training

After being hired, I ask volunteers to read through a volunteer handbook I created. The handbook provides a list of period-specific tasks (certain things have to happen in the morning, some in the afternoon), instructions on shelving, shelf reading, dusting, due date cards, study hall passes, sign in sheets, technology use, obligations letters, processing discarded books, etc. I also have screen shots for properly checking books in and out using Destiny Library Manager. This student handbook can also be helpful for substitute librarians! After reading the handbook, I train students in person during their lunch periods. I find that my sanity prefers to only do two trainings, as opposed to nine or ten. I provide a light lunch as a thank you to volunteers for offering their services and also as a thank you for coming to training during their lunch period. It's a nice time for students to see who else is volunteering, and the afternoon aides get to meet the library secretary who is only in the library during the mornings.

Working

I try to have some sort of a routine for students, even if each day has different tasks. Study hall library aides count and run passes first thing, and then they can check for additional notes on the front desk. I also verbally instruct students on what to do for the class period, so that they know my expectations. I try to provide choices as often as possible. Inevitably, I learn my students' strengths and utilize these as best I can. Often big readers want to work in the library, and I will periodically ask for ordering suggestions (after all, the books I order are for them!). If I have a display idea, I'll ask students to help pull their favorite books that fit the theme. I also find that some of my more outgoing readers are excellent at Readers Advisory. I notice that volunteers will watch me ask students RA questions, and then they are able to model their own RA process after mine. When I have artists, I'll have them make signs and posters for the library. Some of my students even instituted an internship program, where they started training younger students to take over the library the following year. These moments of leadership always make me feel so proud and thankful for my kids!

Appreciation

Finally, I try to show my appreciation for my volunteers as often as I can. When we finish a big job, I like to get doughnuts or cookies. I give gifts to students before Winter break and play movies for them in the library. I purchase senior gifts and small underclassmen gifts at the end of the school year. But your appreciation does not have to cost money. You could allow students to choose a book to be purchased for the library and let them check it out first. You could dedicate a book to each volunteer and place a dedication plate in the front of each book. You could let them pick a day to have a potluck in the library during lunch.

I cannot put a price on the mutual benefit of student volunteers. I gain hundreds of man hours, which frees up some of my time to tutor students, promote the library, collaborate with teachers, or lesson plan. Volunteers gain work experience, a resume-builder, a built-in reference, and necessary volunteer hours for clubs. If you are not already using student volunteers, please consider this valuable experience for you and your students!