Student volunteers are essential to the daily operations of our high school library. As I finish my third year as a full-time librarian, I have a much better grasp on "hiring," training, and working with volunteers. My goals are to have happy volunteers who love the library, while maintaining a productive library and positive learning environment.
Hiring
My hiring practices have changes over the past few years. I instituted an application/mini-interview process along with some advertising. I find that only students who are very interested in the position take the time to apply, and during the interview I have the chance to convey my high expectations for student volunteers. I provide an overview of possible tasks, which gives students the chance to determine if they are willing to put forth the necessary effort. In terms of advertising, I give applications to club advisers whose students may need volunteer hours. I also advertise on the morning announcements during the first week of a new semester.
Training
After being hired, I ask volunteers to read through a volunteer handbook I created. The handbook provides a list of period-specific tasks (certain things have to happen in the morning, some in the afternoon), instructions on shelving, shelf reading, dusting, due date cards, study hall passes, sign in sheets, technology use, obligations letters, processing discarded books, etc. I also have screen shots for properly checking books in and out using Destiny Library Manager. This student handbook can also be helpful for substitute librarians! After reading the handbook, I train students in person during their lunch periods. I find that my sanity prefers to only do two trainings, as opposed to nine or ten. I provide a light lunch as a thank you to volunteers for offering their services and also as a thank you for coming to training during their lunch period. It's a nice time for students to see who else is volunteering, and the afternoon aides get to meet the library secretary who is only in the library during the mornings.
Working
I try to have some sort of a routine for students, even if each day has different tasks. Study hall library aides count and run passes first thing, and then they can check for additional notes on the front desk. I also verbally instruct students on what to do for the class period, so that they know my expectations. I try to provide choices as often as possible. Inevitably, I learn my students' strengths and utilize these as best I can. Often big readers want to work in the library, and I will periodically ask for ordering suggestions (after all, the books I order are for them!). If I have a display idea, I'll ask students to help pull their favorite books that fit the theme. I also find that some of my more outgoing readers are excellent at Readers Advisory. I notice that volunteers will watch me ask students RA questions, and then they are able to model their own RA process after mine. When I have artists, I'll have them make signs and posters for the library. Some of my students even instituted an internship program, where they started training younger students to take over the library the following year. These moments of leadership always make me feel so proud and thankful for my kids!
Appreciation
Finally, I try to show my appreciation for my volunteers as often as I can. When we finish a big job, I like to get doughnuts or cookies. I give gifts to students before Winter break and play movies for them in the library. I purchase senior gifts and small underclassmen gifts at the end of the school year. But your appreciation does not have to cost money. You could allow students to choose a book to be purchased for the library and let them check it out first. You could dedicate a book to each volunteer and place a dedication plate in the front of each book. You could let them pick a day to have a potluck in the library during lunch.
I cannot put a price on the mutual benefit of student volunteers. I gain hundreds of man hours, which frees up some of my time to tutor students, promote the library, collaborate with teachers, or lesson plan. Volunteers gain work experience, a resume-builder, a built-in reference, and necessary volunteer hours for clubs. If you are not already using student volunteers, please consider this valuable experience for you and your students!
I cannot put a price on the mutual benefit of student volunteers. I gain hundreds of man hours, which frees up some of my time to tutor students, promote the library, collaborate with teachers, or lesson plan. Volunteers gain work experience, a resume-builder, a built-in reference, and necessary volunteer hours for clubs. If you are not already using student volunteers, please consider this valuable experience for you and your students!
